Our methods of intervention

On-site service by our consultants, experts and specialist engineers.

Package for a greater commitment to results and timescales with contractual risk management. 

Entreprise Resource Planning (ERP)

We accompany you from the design phase (guidelines, architecture) to the deployment of your integrated management solution, including training and the transfer of skills following implementation. We place the very best of our IT expertise (especially SAP) at the service of the management of your project and the coordination of programmes. We ensure the optimisation, version updating, maintenance, TMA/TRA at service centres or at your own site. We also provide support and administration services.

Web & IT

Generalising access to content and applications, dematerialising certain procedures and opting for self-service help to make your business processes more fluid and more responsive.

Customer Relationship Management

Maintaining profitable relationships with your customers requires you to rethink your organisational processes in a cross-cutting and multi-channel manner by focusing on the customer experience.

Umanis offers you a global service offering to help you to take advantage of knowledge about your customers and their purchasing path for a valuable, lasting and profitable relationship.

Business Intelligence

This is our traditional profession. Today, Umanis offers the largest concentration of consultants, experts and engineers on the market at the service of your business intelligence projects.

We favour a User Centric approach starting with the design of the technical and application architecture of your systems in order to offer solutions which create true value and participate effectively in operational performance.

Our history

Europstat, which became Umanis in 2000, was created in 1990 by Laurent Piepszownik, the group’s current CEO. The company, originally specialising in statistical analysis, expanded quickly into the field of database design and Business Intelligence applications. By the end of the 1990s, Umanis had become a leader in this field.